TEAM STANO PRIVACY POLICY
Effective date: 4 August 2026
1. About this Privacy Policy
Team Stano, operated by Simon Myers, respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Team Stano collects, holds, uses and discloses personal information when you visit our website, contact us or engage with our coaching services.
2. Personal information we may collect
The personal information we collect may include:
Your name, email address, telephone number and location.
Information submitted through our website contact forms.
Communications sent through email, telephone, social media, WhatsApp or other messaging services.
Information about your training history, nutrition, goals, lifestyle and coaching requirements.
Health information you voluntarily provide, including injuries, symptoms, medications, supplements, blood-test results, progress photographs and other information relevant to your coaching.
Payment and transaction information where you purchase a service, although payment information may be processed directly by a third-party payment provider.
Website usage information, including your browser, device, IP address, pages visited and interaction with the website.
3. How we collect personal information
We may collect personal information:
Directly from you through the Team Stano website.
When you contact us by email, telephone, social media or messaging applications.
Through coaching applications, questionnaires, check-ins and progress updates.
When you register for, purchase or participate in a Team Stano service.
Through cookies, analytics tools and similar website technologies.
From another person where you have authorised them to provide the information.
Where reasonably practicable, Team Stano will collect personal information directly from you.
4. Why we collect and use personal information
Team Stano may collect, hold and use your personal information to:
Respond to questions and coaching enquiries.
Assess whether our services are suitable for you.
Provide personalised training, nutrition, physique and lifestyle coaching.
Review progress and adjust coaching recommendations.
Communicate with you about your service.
Manage appointments, administration, accounts and payments.
Improve our website, services and client experience.
Send educational material or marketing communications where you have consented or where permitted by law.
Comply with legal, regulatory and insurance requirements.
Protect the rights, safety and legitimate interests of Team Stano, its clients and others.
You may unsubscribe from marketing communications at any time.
5. Health and sensitive information
Some information provided to Team Stano may be considered sensitive information, including health information.
We will generally collect sensitive information only when:
You have consented to its collection.
It is reasonably necessary for the coaching service being provided.
Its collection is otherwise permitted or required by law.
You are responsible for ensuring that information you provide is accurate and current.
6. Disclosure of personal information
Team Stano may disclose personal information to trusted third parties where reasonably necessary to operate the business or provide services, including:
Website hosting and technology providers.
Coaching, client-management and communication platforms.
Email, cloud-storage and document-management providers.
Form, questionnaire and booking providers.
Analytics and marketing providers.
Payment-processing and accounting providers.
Professional advisers, contractors or service providers.
Government agencies, regulators, courts or law-enforcement bodies where required or authorised by law.
Third-party providers are only given the information reasonably required to perform their services.
Team Stano does not sell personal information to third parties.
7. Overseas storage and processing
Some technology and service providers used by Team Stano may store or process personal information outside Australia, including in the United States and other countries in which those providers operate.
Where information is handled overseas, we take reasonable steps to use reputable providers and protect personal information appropriately.
8. Cookies and website analytics
The Team Stano website may use cookies and analytics services to understand website traffic, improve performance and evaluate how visitors interact with the website.
The information collected may include your IP address, browser type, device information, approximate location, pages viewed and time spent on the website.
You may restrict or disable cookies through your browser settings. Some website functions may not operate correctly if cookies are disabled.
9. Security and storage
Team Stano takes reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored through password-protected systems, secure cloud services, business software and authorised third-party platforms.
No internet transmission or electronic storage system is completely secure. Team Stano cannot guarantee absolute security but will take reasonable measures appropriate to the nature of the information held.
Personal information will be retained only for as long as reasonably necessary for the purposes described in this policy or as required by law. Information that is no longer required may be deleted, destroyed or de-identified.
10. Accessing or correcting your information
You may request access to personal information Team Stano holds about you or ask for inaccurate, incomplete or outdated information to be corrected.
Requests should be sent to:
Email:info@teamstano.com.au
We may need to verify your identity before providing access or making changes. In some circumstances, access may be refused where permitted by law. If this occurs, we will explain the reason where appropriate.
11. Privacy complaints
You may contact Team Stano if you believe your personal information has been mishandled or this Privacy Policy has been breached.
Please provide details of your concern by emailing:
We will review your complaint and aim to respond within 30 days.
Where you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
12. Third-party websites
The Team Stano website may contain links to third-party websites or platforms.
Team Stano is not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policies of those providers before supplying personal information.
13. Changes to this Privacy Policy
Team Stano may update this Privacy Policy when its services, systems, legal obligations or information-handling practices change.
The current version will be published on the Team Stano website with its effective date.
14. Contact Team Stano
Questions, requests or complaints regarding this Privacy Policy may be directed to:
Team Stano
Operated by Simon Myers
Australia
Email:info@teamstano.com.au
Website:www.teamstano.com.au